Not Shoore Guarantee
If you wish to return anything under our NOT SHOORE Guarantee you have up to 14 days after your delivery has been received to advise us you have changed your mind to enable us to process a full refund. Items can only be returned once you have received an authorised Returns Number. Your returns must be received by us in re-saleable condition with all manufacturer’s packaging, free bulbs (where applicable), accessories and instructions complete and intact, otherwise this could affect your refund.
Please contact the SHOORE sales team for a Return Authorisation Number using our Online Returns and Refunds Form Below.
The cost of returning product under our NOT SHOORE GUARANTEE is the responsibility of the buyer and we recommend that all returns should be via a recorded delivery service where a signature is obtained, we would recommend however that you organise this via SHOORE.
SHOORE will be happy to organise collection on your behalf.
Prices from the UK Mainland are as follows:
1 Box – £9.99 + VAT
2 Boxes – £12.99 + VAT
3 Boxes – £15.99 + VAT
To organise this please contact the SHOORE Team on 0131 502 1973.
Monday – Friday 9.30am to 5.30 excluding Bank Holidays or email [email protected] quoting your order number or post code.